Frequently Asked Questions
Laybuy performs a credit check to obtain a credit score on all new users upon registration. Once your credit score has been confirmed and your account has been verified, Laybuy assigns your Laybuy limit and you can begin shopping immediately.
The first payment equal to one sixth of the purchase price occurs once your order is completed. The remaining 5 payments are processed each week on the day of the original purchase from your nominated card. No further action is required and all account information including a payment schedule can be viewed, at any time, through your Laybuy account.
Laybuy is not available on purchases of subscriptions. If your order contains any of these items, you will need to purchase these items separately.
Laybuy is only available to customers with a UK, AU or NZ billing address. Customers with other international billing addresses will not be able to create a Laybuy account.
The first payment equal to one sixth of the purchase price occurs once your order is completed. The remaining 5 payments are processed each week on the day of the original purchase from your nominated card. No further action is required and all account information including a payment schedule can be viewed, at any time, through your Laybuy account.
If funds are not available at the time the automatic payment is due, you will be charged a late payment fee by Laybuy.
Laybuy orders are delivered within our usual delivery timeframes like any order from recreateyourself.co.nz Visit our Delivery Page for more information.
Laybuy returns follow our standard return process. Please note, refunds for Laybuy will be refunded from recreateyourself.co.nz to Laybuy. As soon as the refund is processed it will drop into your Laybuy online account. Have more questions about Laybuy returns? Head to the Laybuy website.
Visit the Laybuy website here for a comprehensive list of FAQs and consumer terms and conditions.
