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Shopping from New Zealand? Pay with Afterpay
The first payment will be collected when the order is placed when the remaining three payments will be automatically collected every 2 weeks following.
Questions about Afterpay?
Finally, if there’s nothing owing on your account, there’s nothing to pay. Your account simply remains active until you’re ready to make a purchase.
To be eligible to apply for a Zip Pay account, you need to:
· Be an Australian citizen or permanent resident
· Be at least 18 years of age
· Have a valid Facebook or PayPal account, in your own name
· Have a valid debit card, in your own name
· Have not declared bankruptcy or insolvency
Zip Pay is 100% interest free, always. There’s a $6 monthly account fee, this monthly fee is waived if your closing balance is paid by the due date. No balance no fee. And you’ll pay nothing upfront – there are no setup fees and no hidden charges. If you don’t meet your minimum monthly repayment, a $5 late fee may apply. That’s it.
Start by speaking to the retailer – if they agree, they will process the refunded amount which will appear back in your Zip account. If a refund puts your Zip account in credit, you can contact us to have the amount refunded to your bank account instead. Or, simply use it for your next purchase.
A $10 late payment free will be charged if funds are not available at the time the automatic payment is due. An additional $7 fee will be charged if the missed payment is not made within 7 days.
Late fees will not exceed 25% of the total order.
Please see Afterpay Terms here.
Afterpay orders are delivered within our standard delivery timeframes like any normal order from Facial Co.
Visit our Delivery page here for more information.
Afterpay returns will follow our standard returns process. Please note, refunds for Afterpay will be refunded from Facial Co to Afterpay and we cannot provide an exchange or cash refund. As soon as the refund has been processed it will drop into your online Afterpay account.
Do you have more questions about Afterpay returns? Click here.